Trusted with the toughest challenges
There is a pattern Jacky has noticed throughout her career.
"FrieslandCampina always seems to put me in the most challenging situations, as if they want me to fix something."
Rather than seeing difficult assignments as obstacles, she sees them as a sign of trust.
One of the biggest challenges came when she returned to the Visayas region. The business was facing performance issues, but what concerned her most was the team's morale. Confidence was low, and many people had lost hope that things could improve.
Instead of immediately focusing on numbers, Jacky focused on people.
"I knew that before we could improve the business, we had to rebuild belief."
She invested time in one-on-one conversations, listened to her team members' concerns, and helped them reconnect with the bigger purpose of the business. She shared knowledge, clarified expectations, and made sure every individual felt valued and included in the journey ahead.
Together, they rallied behind a simple ambition: bring back the greatness of Visayas.
The transformation didn't happen overnight, but the impact was undeniable. The region eventually achieved one of the highest improvement scores in the country, proving that when people feel empowered, business performance follows